Interlibrary Loan Service

ILL service assists to access materials unavailable in Perpustakaan Sultan Abdul Samad (PSAS) collection through interlibrary cooperation inside or outside the country.  All UPM staff and students (registered library patrons) are eligible for the service. Requests are restricted to materials required for work, teaching, or research purposes. All requests must comply with the Copyright Law.
    *Copyright Restriction Notice

Books (General Collection): can be borrowed
Journal articles/conference papers: photocopies only.
Thesis: retention copy of thesis can be purchased from Proquest Digital Dissertation or universities abroad.

1. Before requesting materials, please check the item against library catalogue (OPAC)  Virtua Gateway and Online Databases to ensure that the items are not available in the library. 
2. Filling in the form obtainable from Readers’ Advisory Desk or ILL Service.  (Please type / write your request legibly). 
3. Submit the completed form to the ILL Staff. Provide complete information and attach photocopies of your source of reference if possible.  
4. If you know the location of the item, please state this on the form- this will expedite the process.  Please check other local Malaysian library catalogues.
5. Send your request early to allow sufficient time for processing and ordering. 
6. Applications can also be made by:
   • Fax: 03-89483745 – (Attn.: ILL Staff)
   • E-mail: pap1@lib.upm.edu.my
     
     

Please note that cancellation of requests in some cases may NOT be possible, particularly requests sent to British Library. Thus it is very important to ensure that items requested are absolutely necessary.

 
• Book/Thesis:
  • Author(s)/editor(s) 
  • Title (and ISBN if available) 
  • Edition (if applicable) 
  • Place of publication 
  • Publisher / Institution’s name (for thesis) 
  • Year of publication  
  
  
• Journal Article / Conference Paper:
  • Full title of Journal / Conference
  • Full date and venue, Place of publication and publisher  (for Conference papers or Proceedings)
  • Year, volume, part/issue, pages required
  • Author(s) of article 
  • Title of article 

1. Keep a record of all items you have requested. 
2. Pickup requested items and return loans promptly (usually books can be borrowed for one month, please return the items 5 days before the due date).
3. Requestors are obliged to pay the full cost of replacement for books lost or damaged whilst in their possession. Charges imposed will be those specified by the lending library. 
4. Please note that requestors still have to pay for charges even if they do not collect the requested materials after being notified of their receipt. 

COLLECTING MATERIALS:

• Turn-around time depends on the supplying Institutions’ responsiveness.
  
• Requestors may contact ILL staff 5 days after submitting the application to know the status of the request. 
  
• Notification by phone or e-mail will be made upon receipt of the materials.
  
• Materials can be collected at the ILL Service during office hours:
  

Monday -Thursday : 8 am – 1 pm  &  2 pm - 5.00 pm
Friday                      : 8 am - 12.15 pm & 2.45pm - 5.00pm

• Charges are borne by the requestor.
  
• The costs may vary from time to time and are determined by the supplying Institutions. However book loans from local sources are free of charges.
  
• Payment must be made before collecting the materials either by cash or through research grant/faculty vote (with authorization from Supervisors or Head of Department).

For further inquiries please contact:

Librarian
Document Delivery Service
Perpustakaan Sultan Abdul Samad 
43400 UPM Serdang.
Tel : 03-89468625 
Fax: 03-89483745
E-mail : amza@lib.upm.edu.my

• Perpustakaan Sultan Abdul Samad (PSAS) provides ILL and document delivery services to other Institutions. For individuals who wish to use these services, please contact the library that you are affiliated with.
• Requestors can check PSAS’ collection through our library catalogue – VIRTUA GATEWAY
• Application can be made:
  • using Sistem Pembekalan Penerbitan (SPP) form – for local institutions. 
  • by fax to : 03-89483745 (Attn.: ILL Staff)
  • via e-mail : pap@lib.upm.edu.my

For further inquiries please contact:

Librarian
Interlibrary Loan Service
Perpustakaan Sultan Abdul Samad
43400 UPM Serdang.
Tel : 03-89468625
Fax: 03-89483745
E-mail: amza@lib.upm.edu.my

©Copyright 2002 Perpustakaan Sultan Abdul Samad,
Universiti Putra Malaysia. All Rights Reserved.